At Twelve Saturdays we understand what it's like to shop online and to be an online customer. Oftentimes, these shopping experiences can be disappointing and we want to do everything we can to make sure that you're happy with your purchase and that the product meets your expectations.
With equal importance, we understand what it's like to be a college football fan and a lady who wants to look her best. We know that the Vols and the Gators do not share the same color orange but that if a dress is perfect, you may be willing to make some color concessions on a Saturday when they're not playing each other. Therefore, we've added "Stylist Notes", when applicable, to many of the product descriptions in an attempt to give you accurate color and fit descriptions. Additional details on fit, length, and construction can be found in the Fit Details section.
If you need personal assistance, styling tips, additional details or have product questions, please email us at firstname.lastname@example.org, call us at 855-877-SDAY (7329), or message us on Facebook. We answer all questions within 24 hours.
For phone orders, please call 855-877-SDAY (7329).
7 days a week, 9:00 AM to 8:00 PM (EST). We are closed on Thanksgiving Day, Christmas Day and New Years Day.
We are always trying to improve our site, so if you have any suggestions, please contact us. It's always easy to reach us at email@example.com or 855-877-SDAY (7329).
If you are unsure of how an item might fit you or are stuck between which size to choose, read the bulleted product profile list on each page for more information about the garment. This will provide you with details on length, stretch and construction of the garment. Also, consider your comfort. If you are between sizes, order a size up or down based on the type of fit you prefer.
Still need help? Contact us! We can help you with specific product details, unique measurements, and fit recommendations if you need them. Just call us at 855-877-SDAY (7329), and we can make sure you get the measurements you need!
Possibly. The best way to find out when an item is back in stock is to sign up for a Notification.
Notifications are a simple way to find out when sold out items have been restocked. Twelve Saturdays uses Back in Stock to notify our customers. If that dress you've fallen in love with is sold out, just sign up for an email restock notification. That way, whenever the item comes back, you'll be the first person to find out!
It's easy. Just click on the item you want, then click the "Notify Me on Restock" Button on the upper left-hand side of the page.
No, sorry! Our system only accepts the last coupon entered. However, you can use a gift certificate and a coupon on the same purchase.
Not all of them but we do offer an extensive list of products made right here in the U.S., and we're always looking for more. The following designers offer entire garment lines that are made in the USA: Judith March, SOUTHERN fROCK, three07.
We all come in different shapes and sizes and Twelves Saturdays does its best to accommodate all body types. When we find great, gameday designs that come in petite or larger sizes, we're excited to stock them!
If you're not completely pleased with your order, we'll do whatever we can to make it better!
Read our simple Returns and Exchanges Policy below, follow the steps for the type of transaction you want to make, and remember, you can always contact us with any additional order or product-related questions or issues!
FREE Domestic Returns & Exchanges
We'll email you when we process your return!
Twelve Saturdays does not offer international shipping at this time.
At Twelve Saturdays, we understand how important your comments and concerns are and we want to hear them.Whether it’s written in a blog comment or on one of our social networking pages, we value your viewpoint and feedback.
It’s important to us to create a social community with reliable information and feedback. As a member of this community, we ask that you help provide a comfortable and welcoming environment. Please keep language and comments honest, respectful and free of profanities. Please remember that this is a forum about gameday fashion, not about trash-talking your weekly competitor or another team or school. Act like a lady and be nice!
We are dedicated to keeping our community pages positive places to spend time and we reserve the right to remove any posted content that we feel is inappropriate or in violation of our guidelines. We’ll do away with inappropriate links (including ones to our competitors’ sites), negative comments about people’s appearances, universities, or teams, and anything else that we deem derogatory.
If you’re curious about how these guidelines apply to specific sections of our community, then we invite you to continue reading!
Our social networks and online communities are polite and positive places that encourage openness, sharing, self-expression, and inspiration. In order for them to stay alive and thrive, we ask that you keep your messages and comments civil and constructive. The ‘golden rule’ rules!
We reserve the right to remove any content or comments containing inappropriate or objectionable material. This may include, but is not limited to:
We welcome and encourage your practical feedback, questions, and suggestions for us, too, and we try to address and respond as often as feasible! Please keep in mind the following info:
While the Twelve Saturdays Blog has an array of regular contributors, our true value comes from the contributions and comments of our readers. Therefore, we encourage all suggestions and comments, excluding spam.
In order to maintain an atmosphere where writers and readers can be excited to express themselves and engage in a friendly, fun dialogue, most non-spam comments will be permitted, barring the following:
All blog content and comments are the sole property of TwelveSaturdays.com and its team of contributors. We retain the right to remove any content for any reason at the discretion of our editors and team members.
Inspire the community! We like your style and we encourage you to share it to show us how you pair and wear your fabulous Twelve Saturdays items. We’re aiming for a diverse collection of unique and individual looks, body types, and outfits that show the creativity at each university. Therefore, we encourage you to submit photos of our items styled by you!
For whatever can be seen, please keep it clean!
Any photos containing inappropriate or objectionable material will not be approved. This may consist of, but is not limited to:
We require all who enter or participate in our contests, games, and promotions to observe the following rules.
Prize and Entry Guidelines
Still not sure, or need to know more? Our Customer Care team is happy to answer your questions.
This website, located at www.Twelve Saturdays.com or any of our affiliated sites (collectively, the "Site"), is provided by Twelve Saturdays, Inc. (“Twelve Saturdays,” "we," "our," or "us") to the person accessing this Site ("you," "your").
1. You Agree to These Terms by Using this Site
2. Permitted Use of the Site; Termination
The information and materials on this Site are provided for general informational purposes. You may use this site solely for the purpose of learning about and/or purchasing Twelve Saturdays or its services and products. You may not use, reproduce or distribute the text, graphics, downloads, tools or any other content on this Site for any other purpose. This site is not directed at children and you may not use this site if you are under the age of thirteen.
You agree that Twelve Saturdays may, without cause or prior notice, and without liability to you or any third party, immediately terminate your Twelve Saturdays account, any associated email address, any accumulated rewards or virtual currency, and access to your account. Any suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your account may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies Twelve Saturdays may have at law or in equity.
Termination of your Twelve Saturdays account includes (a) removal of access to all offerings and features on the Site, (b) deletion of your password and all related information, files, and content associated with or inside your account (or any part thereof), and (c) barring of further use of your account. Further, you agree that all terminations for cause shall be made in Twelve Saturdays's sole discretion and that Twelve Saturdays shall not be liable to you or any third party for any termination of your account, any associated email address, or access to your account.
You may terminate your account, this Agreement, and your right to use your account at any time and for any reason or no reason, by contacting us at: support@Twelve Saturdays.com.
3. User Submitted Content
The Site may, from time to time offer interactive features that allow users to submit content to the Site. Twelve Saturdays does not and cannot review all such content, and is not responsible for such content.
You acknowledge that by providing the ability to view and distribute user-generated content on the Site, Twelve Saturdays is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability related thereto. By submitting any user-generated content, you represent and warrant that: (a) you are the sole creator and/or author of any such content including any intellectual property rights therein, (b) you hereby waive any moral rights you may have in such user generated content, (c) and all such content is true and accurate. In any event, Twelve Saturdays reserves the right to block or remove communications or materials that it determines to be unacceptable to Twelve Saturdays in its sole discretion.
By submitting any user-generated content, you hereby grant Twelve Saturdays a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from, and/or sell and/or distribute such content and/or incorporate such content into any form, medium, or technology throughout the world without compensation to you. All content that you submit may be used at Twelve Saturdays's sole discretion without any obligation of confidentiality.
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Twelve Saturdays employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is false, misleading, inaccurate, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights (including intellectual property rights or rights of publicity or privacy) of any party or which may otherwise give rise to liability or violate any law.
4. Interaction with other Users
You alone are responsible for your involvement with other users. If you have a dispute with one or more users, you irrevocably and forever release Twelve Saturdays (and Twelve Saturdays's officers, directors, agents, subsidiaries, joint ventures, and employees) from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS, “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.”
5. Notice; Electronic Communications
When you visit this site or send e-mails to Twelve Saturdays, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
7. Practices; Typographical Errors; Colors
You acknowledge that Twelve Saturdays may establish general practices and limits concerning use of any content, including without limitation the maximum number of days that email messages, message board postings, or other uploaded content will be retained, the maximum number of email messages that may be sent from or received by an account, the maximum size of any email message that may be sent from or received by an account, the maximum disk space that will be allotted on Twelve Saturdays's servers on your behalf, and the maximum number of times (and the maximum duration for which) you may access your account in a given period of time. You agree that Twelve Saturdays has no responsibility or liability for the deletion or failure to store any messages and other communications or other content maintained or transmitted. You acknowledge that Twelve Saturdays reserves the right to log off, delete, or disable accounts that are inactive for an extended period of time. You further acknowledge that Twelve Saturdays reserves the right to modify these general practices and limits from time to time.
In the event that a product is mistakenly listed at an incorrect price or with incorrect specifications, Twelve Saturdays reserves the right to refuse or cancel any orders placed for product listed incorrectly, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Twelve Saturdays shall issue a credit to your credit card account in the amount of the incorrect price.
The colors shown on the Site may be influenced by the settings of your computer or your monitor. Accordingly, Twelve Saturdays makes no guarantees that any actual colors of products or features will be true or accurate.
8. Disclaimer - Warranty
THIS SITE, ITS CONTENT, MATERIALS AND PRODUCTS ON THIS SITE ARE PROVIDED "AS IS." TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, TWELVE SATURDAYS HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
Twelve Saturdays does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Twelve Saturdays does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
10. Limitations of Liability
YOUR USE OF THE SITE IS AT YOUR OWN RISK. NEITHER TWELVE SATURDAYS, NOR ANY OF ITS SUBSIDIARIES, AFFILIATES, OFFICERS OR DIRECTORS, NOR ANY OF ITS AGENTS OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITE OR ITS CONTENT, ARE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS SITE WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
11. Third-Party Links
In an attempt to provide increased value to our visitors, Twelve Saturdays may link to sites operated by third parties. However, even if the third party is affiliated with Twelve Saturdays, Twelve Saturdays has no control over these linked sites, all of which may have separate privacy and data collection practices, independent of Twelve Saturdays. These linked sites are only for your convenience and therefore you access them at your own risk. Without limiting the foregoing, Twelve Saturdays specifically disclaims any responsibility if such sites: infringe any third party's intellectual property rights; are inaccurate, incomplete or misleading; are not merchantable or fit for a particular purpose; do not provide adequate security; contain viruses or other items of a destructive nature; or are libelous or defamatory.
Twelve Saturdays does not endorse the content, or any products or services available, on such sites. Nonetheless, Twelve Saturdays seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
The following trademarks are our property: Twelve Saturdays and Twelve Saturdays Design. These marks may not be used without our consent on any product or service, except our own.
Copyright © 2011, Twelve Saturdays, Inc.. ALL RIGHTS RESERVED.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Twelve Saturdays or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Twelve Saturdays and protected by U.S. and international copyright laws. All software used on this site is the property of Twelve Saturdays or its software suppliers and protected by United States and international copyright laws. You agree not to change or delete any proprietary notices from materials printed or downloaded from the site.
14. Copyright Complaints
Twelve Saturdays respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at service@Twelve Saturdays.com.
15. Export Control
Software and other materials from this Site may be subject to United States Export Control. The United States Export Control laws prohibit the export of certain technical data and software to certain territories. No software from this Site may be downloaded or exported: into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Sudan, Syria, or any other country to which the United States has embargoed goods; or anyone on the United States Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders.
Twelve Saturdays does not authorize the downloading or exportation of any software or technical data from this Site to any jurisdiction prohibited by the United States Export Control Laws.
16. Law and Jurisdiction
18. Questions and feedback
We welcome your questions, comments, and concerns about this Site. Please send us any and all feedback pertaining to this Site to service@Twelve Saturdays.com.
What information do we collect?
We collect information from you when you register on the Site, place an order, respond to communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site without providing such information.
We use IP addresses and session identifiers to analyze trends, to administer the site, to track user activities, to infer user interests, and to otherwise induce, deduce, and gather information about individual users and market segments.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our Site. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, respond to a survey or marketing communication, surf the Site, or use certain other Site features in the following ways:
Do we disclose the information we collect to outside parties?
We generally do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described herein. The term "outside parties" does not include website hosting partners and other parties who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. In the event that we sell our company, or otherwise transfer any assets of our company, we may provide your information to the purchaser so that you may continue the relationship or business with us and our products. We may also release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Correction/Updating Personal Information
You can correct or update your personally identifiable information by re-registering or by contacting us by electronic-mail service@Twelve Saturdays.com or by telephone at 855-877-SDAY (7329).
Do we use "cookies"?
We may contract with third-party service providers to assist us in better understanding our Site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Mozilla Firefox or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your Site experience more efficient and some of our services will not function properly.
Safeguarding Your Personal Information
Twelve Saturdays follows generally accepted industry security standards to safeguard and help prevent unauthorized access, maintain data security and correctly use such Personal Information. However, no commercial method of information transfer over the Internet or electronic data storage is known to be 100% secure. As a result, we cannot guarantee the absolute security of that information during its transmission or its storage in our systems.
Privacy and Third Party Links
Online Policy Only
Questions and feedback
We welcome your questions, comments, and concerns about this Site. Please send us any and all feedback pertaining to this Site to support@Twelve Saturdays.com.